Odense Municipality has implemented IntelliFinder to simplify and optimize the documentation of their extensive network infrastructure. With a total of 1,100 rack cabinets spread across various locations, the municipality faced significant challenges in efficiently managing and accessing their network cabinets.
Before implementing IntelliFinder, locating rack cabinets was a time-consuming process. Technicians and electricians relied on personal experience and memory, often resulting in unnecessary time spent searching.
“Without IntelliFinder, we had to check every room, spending 10-15 minutes per task if the location was large enough,” explains Niels C. B. Clausen.
This approach was not only inefficient but also a source of frustration, especially when tasks needed to be completed quickly.
With IntelliFinder, Odense Municipality has achieved significant improvements in their workflows. The system eliminates guesswork and manual searches, saving both time and resources.
“We now spend far less time locating rack cabinets. Everything is documented with images and precise descriptions, reducing the risk of mistakes,” says Niels C. B. Clausen.
External electricians now have easy access to up-to-date information without the need for VPN or Active Directory registration, which was previously required to use the municipality’s other platforms. This flexibility makes it easier to involve external providers in daily operations.
Imagine a busy workday where critical network tasks are delayed because the right equipment cannot be found in time. For Odense Municipality, this was a reality until they implemented IntelliFinder. Frustrating searches and inefficient workflows are now a thing of the past – IntelliFinder has revolutionised how the municipality documents and locates their 1,100 rack cabinets. Read on to be inspired by how this smart solution has made a difference.
Odense Municipality adopted IntelliFinder to simplify and optimise the documentation of their extensive network infrastructure. With 1,100 rack cabinets distributed across various locations, the municipality faced significant challenges in efficiently managing and accessing their network cabinets.
IntelliFinder is primarily used to document the locations of patch panels and switches within the rack cabinets. Each location is meticulously documented with images and descriptions, detailing specifics such as which door, which basement, and the rack cabinet code. This visual and systematic approach makes it quick and easy for staff to locate precise positions.
“Before we had IntelliFinder, we couldn’t find anything. We relied on personal experience and memory. Searching often took a long time, and Excel solutions weren’t enough,” says Niels C. B. Clausen.
The municipality’s technicians and regular external suppliers, such as electricians, use IntelliFinder in the field. Additionally, administrative staff in the office support the process by keeping the system updated and accessible.
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