Field Service Management - An IntelliFinder Use Case

USE CASE: MAINTENANCE MANAGEMENT (CMMS)

Optimise Your Operations by Mastering Maintenance Management

Ensure that no task is overlooked, and gain peace of mind knowing your maintenance is under control, by establishing your maintenance schedule systematically with IntelliFinder.

Manage job frequencies effortlessly and store important maintenance data in one system—for both preventive and predictive maintenance tasks—for enhanced operational efficiency and reduced downtime with real-time data tracking.

Tailored for the critical infrastructure sectors, our software provides support for maintenance management, empowering everyone from management to field specialists and subcontractors.

Low-key brilliant.

Discover why we are trusted by teams from 3 to 1.000 across various critical infrastructure industries:

"IntelliFinder is a mandatory part of our infrastructure supporting quality assurance during execution, ensuring a high level of documentation for the benefit of Site- and Inspection Managers and O&M Operators."

Mette Sandvig

Project Manager at Banedanmark

PREVENTIVE MAINTENANCE

Ensure your assets by preventative maintenance

Gain operational efficiency and extend asset longevity by enabling you to create, manage, and track work orders with ease. Simplify managing work orders, tracking assets, and scheduling preventive maintenance operations using IntelliFinder.

Sounds good, right?

IntelliFinder streamlines workflows, ensures tasks are allocated to suitable personnel, and maintains transparency with stakeholders on maintenance progress.

This reduces equipment downtime and helps prevent costly breakdowns: ultimately it translates into considerable long-term savings.

An efficient win, so to speak.

ASSET TRACKING, DOCUMENTATION & MAINTENANCE HISTORY

Get hold of your assets by mapping and locating them

Tired of losing gear?

Get the full overview of the locations of your assets by mapping and locating your assets with IntelliFinder.

When meticulously tracking your assets, their documentation, and maintenance history you can streamline your maintenance operations and optimise future task scheduling by ensuring every relevant detail is attached to your assets with IntelliFinder’s features.

Furthermore, you can keep warranty details, spare parts inventory, and other asset details you would like.

Oh, the details.

WORK ORDER MANAGEMENT

See who is doing what and when by managing work orders

Ensure your technicians are always where they need to be to keep your maintenance schedule on track by streamlining work order management with IntelliFinder.

By automating certain tasks, you can free up time for the more important ones. Such as minimising errors and eliminating rework.

Gain the capability to generate and share detailed reports, keeping up with different requirements. Simplify the documentation process by using our task templates to create work orders faster, ensuring consistency in routine tasks and recurring jobs. Automatically transform your field workers' task documentation into comprehensive reports.

Complete with signatures for quality assurance, billing, and legal compliance, naturally.

"FiberLAN uses IntelliFinder to register all our tools, via APP and QR codes. Thus, we have an overview of which fitters have which tools in the cars. This gives us a good overview in relation to annual checks, calibrations, manuals for tools and is good in the case of tools that dissapear, and we need to be able to show pictures, serial numbers, etc."

Jonas Hejfel

Project Manager at FiberLAN

PARTS INVENTORY MANAGEMENT

Gain complete control over your parts inventory with barcode scanning

Ensure that the right equipment and parts are always on hand by optimising your parts inventory management with our software.

Achieve real-time visibility into your stock levels, usage, repairs, and locations, streamlining the management of materials, machinery, and vehicles effortlessly.

By integrating barcode scanning managing your inventory becomes not only straightforward but also highly accurate. It allows for instant tracking of all transactions by serial number and facilitates the seamless movement of items to various locations such as cars, sites, and tasks.

Set up custom alerts for specific items in any warehouse to proactively manage your inventory, staying steps ahead rather than catching up.

You are welcome.

PREDICTIVE MAINTENANCE

Our IoT compatible API supports your data ecosystem

Identify potential issues before they escalate and automate maintenance scheduling by connecting your internet-connected assets with our API.

By integrating IntelliFinder’s software with your existing ERP, CRM, or network monitoring solutions, you can set up triggers to automatically create maintenance tasks for your IoT units based on real-time performance data and error alerts.

This ensures that your maintenance operations benefit from the most current and accurate data, facilitating a unified view across all maintenance activities.

The result, you ask?

A streamlined workflow, automated processes, and prolongation of the lifespan of your assets.

"IntelliFinder has grasped the concept that data resides within an ecosystem, where it needs to be utilised across multiple channels.

This means we can access our data through an API, extract it, and seamlessly continue working with it in other systems - or integrate data into IntelliFinder from other systems."

Henrik Bytoft Holm

Data Manager at Odense Renovation

MOBILE APP FOR FIELD SPECIALISTS

Get access to whatever necessary on field with IntelliFinder’s Mobile App

Gain immediate remote access to all necessary information by using the mobile extension of our maintenance software on field with IntelliFinder app for maintenance technicians.

Enable your field workers to start their work without delay – we are going to say that again: without delay – enhancing productivity and ensuring no time is wasted.

Arm your maintenance personnel with pinpoint asset-locating technology, instant access to critical maintenance data, and step-by-step procedural guidance exactly when and where they need it.

Bye downtime.

SAFETY & REGULATIONS

Ensuring a safe working environment and legal compliance

Elevate your workplace safety and ensure compliance simultaneously by incorporating essential safety measures with our asset-specific safety documentation and procedures integrated seamlessly within your work orders.

Managing a team–be it 5 or 2.000 individuals–across various divisions and subcontractors, IntelliFinder provides a robust platform not only to align with industry safety standards but also to adhere to stringent legal documentation requirements.

Our system empowers your field specialists to generate legal documentation on-the-fly during task execution.

This documentation—complete with detailed descriptions of task execution—can be signed off directly by the field specialist.

Yes, please.

Awarded for highest level of security, privacy and quality

Serious about security and privacy

Highest level of cloud security and compliance

FLEET TRACKING

Increase on-site job execution time with fleet tracking

Get access to driver logs and vehicle usage data, reduce fuel consumption, and increase on-site job execution time by getting real-time geographical locations for your entire fleet—from cars to construction machines—with IntelliFinder’s GPS tracking.

Nice.

Use our QR codes or NFC tags for drivers to effortlessly register the beginning and end of their journeys, streamlining the documentation process and ensuring accurate tracking of vehicle use.

IntelliFinder’s flexible system allows dispatched staff to adapt and take on nearby tasks if they’re ahead of schedule, ensuring that every moment and every mile counts towards enhancing your operational efficiency and cost-effectiveness.

COMMUNICATION WITH CROSSFUNCTIONAL TEAMS

Promoting synergy across stakeholders with communication history

Connect multiple teams, subcontractors and key stakeholders across locations by enabling real-time sharing of progress, forms, and reports, significantly reducing the time required to convey critical information and ensuring all parties are synchronised and well-informed with IntelliFinder.

You can centralise and preserve a comprehensive communication history and documentation to trace decisions and modifications over time ensuring transparency and accountability in every maintenance task.

IntelliFinder is key.

Promoting synergy across stakeholders with communication history

COMMUNICATION WITH CROSS-FUNCTIONAL TEAMS

Connect multiple teams, subcontractors and key stakeholders across locations by enabling real-time sharing of progress, forms, and reports, significantly reducing the time required to convey critical information and ensuring all parties are synchronised and well-informed with IntelliFinder.

You can centralise and preserve a comprehensive communication history and documentation to trace decisions and modifications over time ensuring transparency and accountability in every maintenance task.

IntelliFinder is key.

FLEET TRACKING

Increase on-site job execution time with fleet tracking

Get access to driver logs and vehicle usage data, reduce fuel consumption, and increase on-site job execution time by getting real-time geographical locations for your entire fleet—from cars to construction machines—with IntelliFinder’s GPS tracking.

Nice.

Use our QR codes or NFC tags for drivers to effortlessly register the beginning and end of their journeys, streamlining the documentation process and ensuring accurate tracking of vehicle use.

IntelliFinder’s flexible system allows dispatched staff to adapt and take on nearby tasks if they’re ahead of schedule, ensuring that every moment and every mile counts towards enhancing your operational efficiency and cost-effectiveness.

QR, NFC & BARCODE

Cut it short to equipment details

Simplify your operations by differentiating parts, inventory, installations, and assets with barcodes, QR codes or NFC tags for efficient management.

Allow authorised users to easily identify the right asset and access its details and maintenance history by scanning its barcode or QR code sticker, or by tapping the NFC tag with their smartphone or tablet.

Making sure that your maintenance staff are equipped with the necessary data to execute their work efficiently.

(Psst…You can register existing barcodes or order new QR code stickers and NFC tags directly from IntelliFinder.)

GPS TRACKERS & RFID TAGS

Streamline operations with IntelliFinder's tracking solutions hardware

Ensure a live overview of moving assets by providing efficient management for fleets and mobile units, enabling precise location of vehicles, containers, and other assets with IntelliFinder’s GPS trackers.

Leverage location-based planning of work orders to swiftly allocate tasks, minimising travel time, and optimising on-site productivity. This to boost efficiency and accommodate sudden schedule changes, improving resource utilisation and operational profitability.

Dig less: For stationary assets that are difficult to locate—because they are hidden behind surfaces or underground—you can attach RFID tags to your technical assets or infrastructural points to effortlessly locate the precise position using an RFID scanner.

You can, of course, acquire RFID tags and scanners compatible with IntelliFinder directly from us.

"IntelliFinder is providing us with a fast and reliable tool to identify and find unique sites and items such as access points, power supplies, surveillance cameras, underground fiber connections, breaker panels and more. Thanks to IntelliFinder system we keep up with documentation and we can be sure that our contractors follow our requirements when they create new documents."

IT Consultant in Faaborg-Midtfyn Municipality Denmark

Morten Grønbæk Kristensen

“IntelliFinder has grasped the concept that data resides within an ecosystem, where it needs to be utilized across multiple channels.
This means we can access our data through an API, extract it, and seamlessly continue working with it in other systems — or integrate data into IntelliFinder from other systems.”

IT at Odense Renovation

Data Manager at Odense Renovation

"IntelliFinder is a great tool which we use as a simple module of AutoCAD, storing information about our facility’s infrastructure and important data concerning our technical devices. Its huge advantage is that it can be used also by non-technical staff and contractors. I’m sure it will continue saving company’s time and money in the future."

Facility Manager, Lindø Port of Odense, Denmark

IT Consultant in Faaborg-Midtfyn Municipality Denmark

A Solution for your Industry

IntelliFinders flexibility makes us suitable in various different industries. Take a look at some below.

Telecom

Energy, Utilities & Resources

Municipalities

Railway

HVAC